JOHN R. SCHERMERHORN

Question 1) Identify and discuss the social responsibilities of a firm, to three of the four stakeholder groups described in your textbook.

Question 2) Identify the six-step approach to achieve a long-term improvement of business ethics.

Question 3) Identify the three questions that an ethics-based manager should ask when facing a potentially unethical action, and provide an example situation where you would use these questions to evaluate a decision.

Question 4) List and discuss at least three causes of small business failure.

Question 5) what is empowerment? How has the movement toward empowerment changed the role of the manager?

Question 6) what is the purpose of the SWOT analysis? What types of information does this analysis provide?

Question 7) what are your views on the differences between management and leadership?

Question 8) Identify and define the four key functions of management.

Question 9) Describe the three basic types of management skills, and relate these skills to the tasks performed by different levels of management.

Question 10) Identify the different leadership styles. Describe your own leadership style based on your business experiences, personal life, and school activities. What do you think has helped shape your approach to leadership?
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JOHN R. SCHERMERHORN