Reading: Innovations in City Government: The Case of New York City’s Workforce Development System
Managers must maintain leadership and balance structure, predictability, and change in order to be competitive and innovative in today’s global marketplace. These fundamental tools of management are as applicable today as they were 20 years ago, but the pace of change and innovation has radically altered the need for constant creative management. The story of the transformation of the New York City public workforce system under the leadership of Mayor Bloomberg and the key challenges that the system faces in the future clearly displays the management tools of reengineering and team management.
In a memo to Mayor Bloomberg as his Innovation Advisor, please analyze the questions on page 31 of the case under the section, “Policy Innovation”, and please draw on points made during power point:
1. What lessons does this case study provide about innovating?
2. What is the role of political leadership in policy innovation?
3. What role do public-private partnerships have in jumpstarting innovation in government?
4. How does the availability of funds affect the ability of government to innovate?
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