quality manager

You have been employed as quality manager for a company ABC ltd. You have been tasked to undertake a QFD investigation and define a strategy to enhance product/service that you will choose (e.g. restaurant, car, hammer drill, computer, etc). You will require gathering information from several sources and complete the house of quality. From the results obtained you will have to critically analyse the results and justify your arguments for improvement, highlighting how QFD can support business, strategies, improvement and reduce cost.

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quality manager