Research Paper, Company Analysis motorola
research project and in class presentation. students will work in a small group to research and write a 3 page paper on a corporate recipient of the malcolm baldrige award. the project is to chronicle the company’s road to baldrige, including top-down employee education and engagement, customer service management, process management, and quality metrics. need 3 references one of which must be sourced from an ASQ Article. my group has decided to do this project on Motorola who has won this twice, in 1987 and in 2002. I hope this is clear enough, if you have any questions please let me know. thank you
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